Contact GoldenPrediction
We’re here to help — product questions, troubleshooting, press, partnerships, or careers. Use the form below (recommended) or one of the direct channels on the right.
Prefer direct email? hello@goldenprediction.com
Phone support (limited): +234 800 000 0000
Support & resources
Common issues
- Missing picks in dashboard — check subscription status and refresh token
- Attachment failed — try .png or .pdf under 10MB
- Disagreement on settlement — include match ID and timestamp for review
Helpful links
- Documentation & Rules
- Service status (incidents & scheduled maintenance)
- Privacy policy
- Terms of service
Privacy & security
We only use personal info provided to respond to your request. For security-sensitive reports (vulnerabilities, data leaks), please encrypt sensitive details or use PGP to security@goldenprediction.com. We will respond acknowledging receipt within 24 hours on business days.
If you report a security issue, include reproduction steps, affected accounts, and suggested contact method. We value responsible disclosure.
Still unsure where to start?
Try our docs, join the community chat (members), or open a support ticket using the form.